Returns & Exchanges
We want you to love your Cuyana pieces for years to come, which is why we offer a 30-day return window for items in original, unworn condition. Please note that Monogrammed and Final Sale items are not eligible for return or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the return request process.
Pack Your Items
Carefully place your items in their original packaging, including all dust bags and tags, and securely attach the shipping label to the outside of the box.
Ship and Track
Drop your package off at any authorized carrier location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing